Lesson Cancellation & Refund Policy
Lesson Cancellation/No Show Policy
Changes and/or cancellations made 48 hours or more before the start of your lesson are subject to a $25 administration fee per lesson booked (the fee will be applied for each individual participant and every day booked). No-shows, changes and/or cancellations made within 48 hours of the start of your lesson are non-refundable, and your credit card will be charged the full price of your reserved lesson. Within 48 hours of the lesson, we do not issue refunds or make changes due to weather, snow conditions, or road conditions (unless the entire resort is closed on the day of your scheduled lesson). Diamond Peak is not responsible for road conditions or closures that might prevent guests from making it to the resort on time.
Other Product Refund Policy
Lift tickets, rental equipment, Last Tracks tickets, and other products purchased online in advance are valid only on the date(s) they were purchased for and are non-refundable, unless the resort is fully closed for the day. In the event the resort is fully closed, guests will be given the choice of choosing an alternate day or receiving a refund on any products purchased. Diamond Peak is not responsible for road conditions or closures that might prevent guests from making it to the resort on time.
Contact the Guest Services team if you have any questions or concerns by emailing firstname.lastname@example.org.