Frequently Asked Questions (FAQ)

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What to expect this season

We know that the COVID-19 pandemic has introduced a lot of uncertainty, but we want to assure all of our loyal guests that we hope to operate as close to normal as possible, with several new protocols and safety measures in place to ensure the health and safety of our guests and community. Please click here for our COVID-19 FAQ page and vital information you'll need to know before coming to Diamond Peak this winter.

Transportation & Directions

How do I get to Diamond Peak?

Detailed driving directions and a map can be found on the Getting Here page. We offer a free shuttle that services the Incline Village area, picking up once on weekday mornings, and twice before noon during peak periods and on weekends. The Hyatt Regency Free Shuttle picks up daily at the Hyatt starting at 8:30 a.m. and runs every half hour until 1:00 p.m.. The return shuttles begin at 2:00 p.m. and continues every half hour until 4:30 p.m. The North Lake Tahoe Express Shuttle also serves Incline Village from the Reno Tahoe International Airport.

Do you offer transportation from the Reno Airport?

Transportation to Incline Village from the Reno Airport is available through the North Lake Tahoe Express.  Please visit northlaketahoeexpress.com for rates and schedules.  

How far is Diamond Peak from South Lake Tahoe?

We are located 25 miles from South Lake Tahoe, about a 30-minute drive, depending on conditions. Take HWY 50 East to HWY 28 — it's a beautiful drive around the lake. This drive is part of the "Most Beautiful Drive in America" as part of the Nation Scenic Byways Program. 

Is parking free? 

Parking is free but we do offer paid slopeside parking during busy weekends and peak periods, while supplies last. Premium parking fees for 2020-21 are $30 on weekends and $40 on peak periods. 

Tickets, Lessons, & Rentals

Can I buy lift tickets online?

Single-day and multi-day lift tickets must be purchased online

How do I reserve a private lesson with the Ski & Ride Center (7 years and up)?

Private lessons should be booked in advance by phone. Same day lessons, if there is availability, must be purchased in person at the resort. Stop by the Private Lesson Desk to check availability for same day lessons. View details on the lesson page

How do I reserve a private lesson for my child (3-6 years old)?

Private lessons should be booked in advance by phone. Same day lessons, if there is availability, must be purchased in person at the resort. Stop by the Child Ski Center to check availability for same day lessons. View details on the lesson page

Can I make a reservation for Group Lessons?

Group lessons should be booked in advance by phone. View details on the lesson pages: Ski & Ride Center (ages 7+) or Child Ski Center (ages 4-6).

When should I arrive if I'm taking a lesson?

We advise that you arrive at least 2 hours before your lesson start time to ensure enough time to find a parking spot, redeem your order, get fitted for equipment use the restroom and be at the lesson meeting area 15 minutes before your lesson. If you have your own equipment, we advise that you arrive at least 1 hour before your lesson start time to ensure enough time to find a parking spot, redeem your order and check in at the lesson meeting area 15 minutes before your lesson with your gear on.

Do you rent clothing?

No, but The Village Ski Loft has a retail store in the Base Lodge with clothing and equipment for purchase.

Hours & Conditions

What time do you open?

Lifts open at 9:00 a.m. and close at 4:00 p.m. Visit Operating Hours to see the full list of hours.

When is your busiest time?

Holidays and weekends can be busy. Please arrive two hours early if you are coming during these peak periods. You may purchase a ticket for any day during the current ski season online; if you arrive in town in the afternoon and want to ski the next day, stop by before 4:00 p.m. to pick up your tickets ahead of time. You can also get fitted and pick up your rentals for the next day starting at 3:00 p.m. 

How much snow are you going to have on a certain day?

It's hard to predict the weather more than 3 - 4 days in advance, and even then it could change. 

Policies & Saftey

Do you allow dogs at the resort?

We love pets…However, only service animals that are specifically trained to aid a person with a disability are allowed in IVGID-managed food service areas, including the decks, per Washoe County Health District regulations. View the full policy on the Mountain Safety page. 

Amenities

Do you have lodging at the resort?

Diamond Peak doesn't have its own lodging, but we are located in the town of Incline Village which offers a great variety of lodging options for every budget — from 5-star resorts to quaint cabins. For the best deals on stay and ski packages or for lodging that also offers discounted lift tickets, please, visit our Lodging Page.

Terrain & Abilities

I am a beginner, but my wife is advanced. Is the terrain good for both of us?

Diamond Peak offers gentle beginner slopes that are perfect if you are just getting into the sport. Our Ski & Ride Center offers private as well as group lessons to give you a solid foundation or to help get you to the next level. Diamond Peak's more advanced terrain offers challenging trails, tree skiing, open bowls, and glades for the more advanced customers. Since all runs funnel down to the Base Area, you can all have fun separately and then meet up at lunch or at the end of the day without fear of getting lost. This layout makes Diamond Peak the perfect place for people with varying ski or board abilities.

Tubing, Sledding, & Local Activities for Younger Children

Tubing, sledding and snow play are not permitted at Diamond Peak. All guests on the snow must be in ski or snowboarding equipment and possess a valid lift ticket. Families looking for a sledding/snow play area are welcome to visit the driving range at the Championship Golf Course (955 Fairway Blvd., Incline Village) when there is enough natural snow to do so. Bring your own sleds for this gentle hill that's perfect for young kids looking for sledding adventure.

For a list of local activities, and to find links to local babysitting services, please call Incline Village Visitors Bureau at (775) 832-1606 or visit their web site: https://www.gotahoenorth.com/

Diamond Peak offers no on-site child care; however, children as young as three years old can take private lessons.

What is there to do in Incline Village at night?

Incline Village has a movie theater, bowling alley, recreation center with swimming pool and European sauna, and many stores for shopping. There are also several restaurants and bars with kid-friendly areas and games. Please call the Visitor's Bureau for more information at (775) 832-1606 or 800-GO-TAHOE.